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Peer-reviewedCC BY-NC-ND 4.0Scientific Reports

Chatbot rating scale (CHARS): Development and validation of a new tool for assessing the quality of health and social care chatbots

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BibTeX
@article{olufadewa2026chatbot,
  title = {{Chatbot rating scale (CHARS): Development and validation of a new tool for assessing the quality of health and social care chatbots}},
  author = {Isaac Iyinoluwa Olufadewa and Enoch Olabode Olayori and Miracle Ayomikun Adesina and Musa Adekunle Ayanwale and Blessing Oladokun and Ruth Ifeoluwa Oladele and Oluwabusolami Ale and Toluwase Ayobola Olufadewa and Maame Araba Oduro},
  journal = {Scientific Reports},
  year = {2026},
  month = nov,
  doi = {10.1038/s41598-026-68018-3},
  url = {https://www.nature.com/articles/s41598-026-68018-3},
  note = {CC BY-NC-ND 4.0},
}
RIS
TY  - JOUR
TI  - Chatbot rating scale (CHARS): Development and validation of a new tool for assessing the quality of health and social care chatbots
AU  - Isaac Iyinoluwa Olufadewa
AU  - Enoch Olabode Olayori
AU  - Miracle Ayomikun Adesina
AU  - Musa Adekunle Ayanwale
AU  - Blessing Oladokun
AU  - Ruth Ifeoluwa Oladele
AU  - Oluwabusolami Ale
AU  - Toluwase Ayobola Olufadewa
AU  - Maame Araba Oduro
PY  - 2026
DA  - 2026/11/06
JO  - Scientific Reports
DO  - 10.1038/s41598-026-68018-3
UR  - https://www.nature.com/articles/s41598-026-68018-3
SN  - 2045-2322
ER  -