Effects of mothers’ perceptions of nurses’ communication ability on perceived quality of nursing care: mediation by the mother–nurse partnership in a cross-sectional study in South Korea
- 1Registered Nurse, Department of Nursing, Jeonbuk National University Hospital, Jeonju, Korea
- 2Professor, Department of Nursing, Research Institute of Nursing Science, Jeonbuk National University, Jeonju, Korea
- 3Associate Professor, Department of Nursing, Research Institute of Nursing Science, Jeonbuk National University, Jeonju, Korea
Abstract
Purpose: This study examined the mediating role of the mother–nurse partnership in the relationship between mothers’ perceptions of nurses’ communication ability and perceived quality of nursing care.
Methods: Between August and November 2024, a questionnaire survey was administered to mothers whose preschool-aged children were hospitalized for 2–7 days at a tertiary hospital in South Korea. The data were summarized using descriptive statistics and analyzed using correlation analysis and the PROCESS macro.
Results: Mean scores for mothers’ perceptions of nurses’ communication ability, the mother–nurse partnership, and perceived quality of nursing care were 4.17, 4.23, and 8.97, respectively. The mother–nurse partnership mediated this relationship. Kinesics, proxemics, and paralanguage had indirect effects on perceived quality of nursing care through the mother–nurse partnership, and proxemics also had a direct effect.
Conclusion: The findings indicate a mediating role for the mother–nurse partnership in the relationship between mothers’ perceptions of nurses’ communication ability and perceived quality of nursing care. They also highlight the importance of nurses’ nonverbal communication, particularly kinesics, proxemics, and paralanguage, within this mediating pathway.
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BibTeX
@article{wi2026effects,
title = {{Effects of mothers’ perceptions of nurses’ communication ability on perceived quality of nursing care: mediation by the mother–nurse partnership in a cross-sectional study in South Korea}},
author = {Hyejin Wi and Hyeon Ok Kim and Ju-Hee Nho and Eun Jee Lee},
journal = {Child Health Nursing Research},
year = {2026},
month = oct,
doi = {10.4094/chnr.2026.013},
url = {https://doi.org/10.4094/chnr.2026.013},
note = {CC BY-NC-ND 4.0},
}
RIS
TY - JOUR
TI - Effects of mothers’ perceptions of nurses’ communication ability on perceived quality of nursing care: mediation by the mother–nurse partnership in a cross-sectional study in South Korea
AU - Hyejin Wi
AU - Hyeon Ok Kim
AU - Ju-Hee Nho
AU - Eun Jee Lee
PY - 2026
DA - 2026/10/31
JO - Child Health Nursing Research
DO - 10.4094/chnr.2026.013
UR - https://doi.org/10.4094/chnr.2026.013
AB - Purpose: This study examined the mediating role of the mother–nurse partnership in the relationship between mothers’ perceptions of nurses’ communication ability and perceived quality of nursing care. Methods: Between August and November 2024, a questionnaire survey was administered to mothers whose preschool-aged children were hospitalized for 2–7 days at a tertiary hospital in South Korea. The data were summarized using descriptive statistics and analyzed using correlation analysis and the PROCESS macro. Results: Mean scores for mothers’ perceptions of nurses’ communication ability, the mother–nurse partnership, and perceived quality of nursing care were 4.17, 4.23, and 8.97, respectively. The mother–nurse partnership mediated this relationship. Kinesics, proxemics, and paralanguage had indirect effects on perceived quality of nursing care through the mother–nurse partnership, and proxemics also had a direct effect. Conclusion: The findings indicate a mediating role for the mother–nurse partnership in the relationship between mothers’ perceptions of nurses’ communication ability and perceived quality of nursing care. They also highlight the importance of nurses’ nonverbal communication, particularly kinesics, proxemics, and paralanguage, within this mediating pathway.
SN - 2287-9110
SN - 2287-9129
ER -