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Peer-reviewedCC BY-NC 4.0BMJ Open

Importance-performance gap analysis of health service quality in conflict-affected Yemen: a cross-sectional facility-based survey of patients’ and healthcare providers’ perspectives

  • Dalia Hyzam1,2
  • Fekri Dureab3
  • Mustafa Dhaiban4
  • Michael Boah5
  • Taha Al-Mahbashi6,7
  • Aiman Hadi8,9
  • Khaled Al Sakkaf10
  • Gaby Feldmann1
  • Timo Ulrichs1
10 affiliations
  1. 1Institute for Research in International Assistance (IRIA), Akkon University, Berlin, Germany
  2. 2Women Research and Training Center (WRTC), University of Aden, Aden, Yemen
  3. 3Department of Healthcare Management, College of Business, University of Doha for Science and Technology, Doha, Qatar
  4. 4Department of Public Health, College of Medicine and Health Sciences, Shabwah University, Shabwah, Yemen
  5. 5Centre for Population Health, University of Global Health Equity (UGHE), Kigali, Rwanda
  6. 6Faculty of Medicine and Health Sciences, Al-Razi University, Sana’a, Yemen
  7. 7College for Health Sciences, National University College for Health Sciences, Sana’a, Yemen
  8. 8Charité - Universitätsmedizin Berlin, Berlin, Germany
  9. 9Center for Global Health and International Development (GHID), Freiburg International Academy (FIA), Freiburg, Germany
  10. 10Department of Community Medicine, Public Health Faculty of Medicine and Health Sciences, University of Aden, Aden, Yemen
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Cite

BibTeXRIS
BibTeX
@article{hyzam2026importanceperformance,
  title = {{Importance-performance gap analysis of health service quality in conflict-affected Yemen: a cross-sectional facility-based survey of patients’ and healthcare providers’ perspectives}},
  author = {Dalia Hyzam and Fekri Dureab and Mustafa Dhaiban and Michael Boah and Taha Al-Mahbashi and Aiman Hadi and Khaled Al Sakkaf and Gaby Feldmann and Timo Ulrichs},
  journal = {BMJ Open},
  year = {2026},
  month = oct,
  doi = {10.1136/bmjopen-2026-119355},
  url = {https://bmjopen.bmj.com/lookup/doi/10.1136/bmjopen-2026-119355},
  note = {CC BY-NC 4.0},
}
RIS
TY  - JOUR
TI  - Importance-performance gap analysis of health service quality in conflict-affected Yemen: a cross-sectional facility-based survey of patients’ and healthcare providers’ perspectives
AU  - Dalia Hyzam
AU  - Fekri Dureab
AU  - Mustafa Dhaiban
AU  - Michael Boah
AU  - Taha Al-Mahbashi
AU  - Aiman Hadi
AU  - Khaled Al Sakkaf
AU  - Gaby Feldmann
AU  - Timo Ulrichs
PY  - 2026
DA  - 2026/10/09
JO  - BMJ Open
DO  - 10.1136/bmjopen-2026-119355
UR  - https://bmjopen.bmj.com/lookup/doi/10.1136/bmjopen-2026-119355
SN  - 2044-6055
SN  - 2044-6055
ER  -