Ambidextrous Business Architecture Governance for Digital Government Transformation: A TOGAF 10-Based Case Study
Abstract
Digital government transformation (DGT) through the electronic-based government system (SPBE) requires government organizations to maintain compliance while responding to emerging digital needs. In GovOrg, architecture governance remains documentation and approval-driven, whereas cross-unit process integration, AI-supported analysis, risk scoring, and business capability changes require a more adaptive governance approach. This study proposed an ambidextrous business architecture (BA) governance approach using TOGAF 10 to balance compliance and controlled adaptiveness in SPBE-based DGT. A qualitative single-case study was conducted using design science research methodology (DSRM), with selected TOGAF ADM phases guiding artifact development. Data was collected through semi-structured interviews with three GovOrg stakeholders and document triangulation. The proposed artifacts include BA requirements, requirement impact assessment, governance decision model, governance guardrails, and governance processes aligned with selected TOGAF ADM phases. The proposed artifacts were preliminarily evaluated by three GovOrg stakeholders and an external IT governance and enterprise architecture expert, indicating their utility, feasibility, consistency, and contextual fit, while the findings remain preliminary and limited to the GovOrg case, requiring further evaluation across multiple public-sector organizations.
Related
- AI-Driven Dynamic Trust in Zero Trust Architecture: A Systematic Literature Review of Machine Learning, Federated Learning and Governance Challenges
- From Spectrum Regulation to Computational Enforcement: An Auditable Governance Architecture for Adaptive Spectrum Sharing
- How digital strategic rhythm influences ambidextrous innovation in high-growth firms: Pathways and boundary conditions
- Generative Marketing Mix Modeling: A Causal Inference Framework Linking GEO and GEM to Business Impact
- The effects on investor sentiment and business cycles on the systematic risk of an ESG portfolio
BibTeX
@article{yasmin2026ambidextrous,
title = {{Ambidextrous Business Architecture Governance for Digital Government Transformation: A TOGAF 10-Based Case Study}},
author = {Hana Kamila Naura Yasmin and Rahmat Mulyana and Fitriyana Dewi},
journal = {Journal of Information Systems and Informatics},
year = {2026},
month = oct,
doi = {10.63158/journalisi.v8i5.1774},
url = {https://doi.org/10.63158/journalisi.v8i5.1774},
note = {CC BY},
}
RIS
TY - JOUR
TI - Ambidextrous Business Architecture Governance for Digital Government Transformation: A TOGAF 10-Based Case Study
AU - Hana Kamila Naura Yasmin
AU - Rahmat Mulyana
AU - Fitriyana Dewi
PY - 2026
DA - 2026/10/24
JO - Journal of Information Systems and Informatics
DO - 10.63158/journalisi.v8i5.1774
UR - https://doi.org/10.63158/journalisi.v8i5.1774
AB - Digital government transformation (DGT) through the electronic-based government system (SPBE) requires government organizations to maintain compliance while responding to emerging digital needs. In GovOrg, architecture governance remains documentation and approval-driven, whereas cross-unit process integration, AI-supported analysis, risk scoring, and business capability changes require a more adaptive governance approach. This study proposed an ambidextrous business architecture (BA) governance approach using TOGAF 10 to balance compliance and controlled adaptiveness in SPBE-based DGT. A qualitative single-case study was conducted using design science research methodology (DSRM), with selected TOGAF ADM phases guiding artifact development. Data was collected through semi-structured interviews with three GovOrg stakeholders and document triangulation. The proposed artifacts include BA requirements, requirement impact assessment, governance decision model, governance guardrails, and governance processes aligned with selected TOGAF ADM phases. The proposed artifacts were preliminarily evaluated by three GovOrg stakeholders and an external IT governance and enterprise architecture expert, indicating their utility, feasibility, consistency, and contextual fit, while the findings remain preliminary and limited to the GovOrg case, requiring further evaluation across multiple public-sector organizations.
SN - 2656-5935
SN - 2656-4882
ER -