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PreprintCC BY 4.0Zenodo

Clinical Human Capital Optimization: Real Time Performance Management and Digital Competency Integration at UC Health

  1. 1University of Phoenix

Abstract

This healthcare human resources operational strategy addresses clinical burnout, staffing shortages, and procedural variability within UC Health’s Medical Surgical division. The strategy replaces outdated annual review frameworks with a three phase operational redesign: interfacing electronic health record (EHR) analytics with real time dashboards to trigger automated micro learning, deploying continuous daily coaching huddles, and instituting simulation lab validations for high acuity procedures. Performance outcomes are benchmarked against specific clinical metrics, including a targeted 15% reduction in medication administration errors, 90% compliance with quarterly coaching documentation, and a 5% reduction in voluntary clinical attrition.

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BibTeX
@misc{hicks2026clinical,
  title = {{Clinical Human Capital Optimization: Real Time Performance Management and Digital Competency Integration at UC Health}},
  author = {Robert Hicks},
  howpublished = {Zenodo},
  year = {2026},
  month = oct,
  doi = {10.5281/zenodo.23632599},
  url = {https://zenodo.org/records/23632599},
  note = {CC BY 4.0},
}
RIS
TY  - UNPB
TI  - Clinical Human Capital Optimization: Real Time Performance Management and Digital Competency Integration at UC Health
AU  - Robert Hicks
PY  - 2026
DA  - 2026/10/24
PB  - Zenodo
DO  - 10.5281/zenodo.23632599
UR  - https://zenodo.org/records/23632599
AB  - This healthcare human resources operational strategy addresses clinical burnout, staffing shortages, and procedural variability within UC Health’s Medical Surgical division. The strategy replaces outdated annual review frameworks with a three phase operational redesign: interfacing electronic health record (EHR) analytics with real time dashboards to trigger automated micro learning, deploying continuous daily coaching huddles, and instituting simulation lab validations for high acuity procedures. Performance outcomes are benchmarked against specific clinical metrics, including a targeted 15% reduction in medication administration errors, 90% compliance with quarterly coaching documentation, and a 5% reduction in voluntary clinical attrition.
ER  -