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Peer-reviewedCC BY 4.0Frontiers in Public Health

Emergency preparedness knowledge and training needs among community volunteers in Shanghai, China, during the 2022 COVID-19 response: a cross-sectional questionnaire study

7 affiliations
  1. 1Department of Radiology, Dianjiang People's Hospital of Chongqing
  2. 2Department of Medical Administration, Dianjiang Health Commission of Chongqing
  3. 3Department of Radiology, First Affiliated Hospital of Chongqing Medical University
  4. 4Department of Orthopedics, The First Affiliated Hospital of Chongqing Medical and Pharmaceutical College
  5. 5Department of Emergency Medicine, The First Affiliated Hospital of Chongqing Medical and Pharmaceutical College
  6. 6Department of Medical Affairs, The First Affiliated Hospital of Chongqing Medical and Pharmaceutical College
  7. 7Department of Critical Care Medicine, The First Affiliated Hospital of Chongqing Medical and Pharmaceutical College

Abstract

Background: Community volunteers support community-level emergency response, but in China they are typically mobilized on an ad hoc basis, without standardized entry requirements or systematic training. Their task-specific knowledge during actual public health emergencies has rarely been measured directly.

Objective: This study assessed emergency preparedness knowledge and its demographic and training-related correlates among community volunteers during the 2022 COVID-19 response in Shanghai, China.

Methods: A cross-sectional survey of community volunteers in Songjiang District, Shanghai, was conducted in May 2022 using convenience sampling. Knowledge was measured with an 18-item scale across five domains: COVID-19 transmission, hand hygiene, personal protective equipment (PPE) use, disinfection, and medical waste disposal; the maximum score was 18 points. Groups were compared using t -tests and one-way ANOVA with Bonferroni correction; multivariable linear regression identified independent correlates of the knowledge score.

Results: Of 600 questionnaires distributed, 514 (85.67%) were analyzed after excluding 33 that were not returned and 53 that were incomplete. The mean knowledge score was 14.11 (SD 2.19) out of 18 points; item accuracy ranged from 30.54 to 99.81%, with eight of 18 items below the 75% mastery threshold. Accuracy was highest for medical waste disposal (94.70%) and lowest for PPE use (70.96%). Scores rose with educational attainment ( P < 0.001) but not with age or training duration. Overall, 19.84% of volunteers received no training, and scores were higher with blended than with single-format training (mean 14.37 vs. 13.70–14.12; P = 0.049). Among trained volunteers, 49.39% considered training inadequate; the most requested topics were proper PPE use (77.63%) and infection control measures (60.51%). Multivariable regression ( n = 485) confirmed educational attainment as the only independent correlate, with scores 1.1–1.9 points higher than in the group with a high school education or less (all P < 0.001); gender, age, and training duration were not independently associated with knowledge scores (all P ≥ 0.10).

Conclusions: Emergency preparedness knowledge was uneven across domains: knowledge was adequate for medical waste disposal but below the mastery threshold for PPE use. About one-fifth of volunteers received no training. Educational attainment, not age or training duration, was the main independent correlate, and blended training was associated with higher scores. Education-stratified, hands-on training merits further study.

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BibTeX
@article{zhang2026emergency,
  title = {{Emergency preparedness knowledge and training needs among community volunteers in Shanghai, China, during the 2022 COVID-19 response: a cross-sectional questionnaire study}},
  author = {Hao Zhang and Yuan Mei and Zhou Jiang and Jie Liu and Jin Li and Rui Zhang and Xu-jue Ma},
  journal = {Frontiers in Public Health},
  year = {2026},
  month = oct,
  doi = {10.3389/fpubh.2026.1973068},
  url = {https://www.frontiersin.org/articles/10.3389/fpubh.2026.1973068/full},
  note = {CC BY 4.0},
}
RIS
TY  - JOUR
TI  - Emergency preparedness knowledge and training needs among community volunteers in Shanghai, China, during the 2022 COVID-19 response: a cross-sectional questionnaire study
AU  - Hao Zhang
AU  - Yuan Mei
AU  - Zhou Jiang
AU  - Jie Liu
AU  - Jin Li
AU  - Rui Zhang
AU  - Xu-jue Ma
PY  - 2026
DA  - 2026/10/05
JO  - Frontiers in Public Health
DO  - 10.3389/fpubh.2026.1973068
UR  - https://www.frontiersin.org/articles/10.3389/fpubh.2026.1973068/full
AB  - Background: Community volunteers support community-level emergency response, but in China they are typically mobilized on an ad hoc basis, without standardized entry requirements or systematic training. Their task-specific knowledge during actual public health emergencies has rarely been measured directly.  Objective: This study assessed emergency preparedness knowledge and its demographic and training-related correlates among community volunteers during the 2022 COVID-19 response in Shanghai, China.  Methods: A cross-sectional survey of community volunteers in Songjiang District, Shanghai, was conducted in May 2022 using convenience sampling. Knowledge was measured with an 18-item scale across five domains: COVID-19 transmission, hand hygiene, personal protective equipment (PPE) use, disinfection, and medical waste disposal; the maximum score was 18 points. Groups were compared using t -tests and one-way ANOVA with Bonferroni correction; multivariable linear regression identified independent correlates of the knowledge score.  Results: Of 600 questionnaires distributed, 514 (85.67%) were analyzed after excluding 33 that were not returned and 53 that were incomplete. The mean knowledge score was 14.11 (SD 2.19) out of 18 points; item accuracy ranged from 30.54 to 99.81%, with eight of 18 items below the 75% mastery threshold. Accuracy was highest for medical waste disposal (94.70%) and lowest for PPE use (70.96%). Scores rose with educational attainment ( P < 0.001) but not with age or training duration. Overall, 19.84% of volunteers received no training, and scores were higher with blended than with single-format training (mean 14.37 vs. 13.70–14.12; P = 0.049). Among trained volunteers, 49.39% considered training inadequate; the most requested topics were proper PPE use (77.63%) and infection control measures (60.51%). Multivariable regression ( n = 485) confirmed educational attainment as the only independent correlate, with scores 1.1–1.9 points higher than in the group with a high school education or less (all P < 0.001); gender, age, and training duration were not independently associated with knowledge scores (all P ≥ 0.10).  Conclusions: Emergency preparedness knowledge was uneven across domains: knowledge was adequate for medical waste disposal but below the mastery threshold for PPE use. About one-fifth of volunteers received no training. Educational attainment, not age or training duration, was the main independent correlate, and blended training was associated with higher scores. Education-stratified, hands-on training merits further study.
SN  - 2296-2565
ER  -