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Peer-reviewedCC BYJournal of Safety Education

Overview of Work Stress in Workers at Laundry X

  • Dimas Bayu Putra Kumara1
  • Muhammad Ainur Rofiq1
  • Syafiqo Naila Ikrima1
  • Alifia Fairuzahra1
  • Moh Satrio Arif Wicaksono1
  • Laura Margareth Br Hutabarat1
  • Rafa Nayla Ari Wibowo2
  1. 1Department of Public Health, Faculty of Medicine, Universitas Negeri Semarang, Semarang, Indonesia
  2. 2Departement Business Administration, Soka University, Tokyo, Japan
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Abstract

Job stress is essential in occupational health, especially in high-demand service sectors like the laundry industry. This study examines the level of job stress among Laundry X employees by considering individual factors such as gender, age, and length of service. The design of this study was observational with a cross-sectional approach, using data from observations, interviews, and job stress diagnosis questionnaires, according to Permenaker No. 5 of 2018 concerning Occupational Safety and Health in the Work Environment. All six female employees of Laundry X became respondents. The results showed variations in job stress levels based on six categories: role ambiguity, role conflict, quantitative workload, qualitative workload, career development, and responsibility towards others. Most experienced moderate stress, especially in career development (100%) and qualitative workload (83.3%). Overall, (50%) of respondents experienced mild and (50%) moderate stress. These findings emphasize the importance of a structured job stress management program relevant to the laundry industry's conditions. By addressing the factors that cause stress, the laundry industry can improve employee well-being and work efficiency. This study contributes to the scientific understanding of job stress, especially in the context of the small-scale service industry.

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Cite

BibTeXRIS
BibTeX
@article{kumara2026overview,
  title = {{Overview of Work Stress in Workers at Laundry X}},
  author = {Dimas Bayu Putra Kumara and Muhammad Ainur Rofiq and Syafiqo Naila Ikrima and Alifia Fairuzahra and Moh Satrio Arif Wicaksono and Laura Margareth Br Hutabarat and Rafa Nayla Ari Wibowo},
  journal = {Journal of Safety Education},
  year = {2026},
  month = jun,
  doi = {10.15294/jse.v4i1.27226},
  url = {https://doi.org/10.15294/jse.v4i1.27226},
  note = {CC BY},
}
RIS
TY  - JOUR
TI  - Overview of Work Stress in Workers at Laundry X
AU  - Dimas Bayu Putra Kumara
AU  - Muhammad Ainur Rofiq
AU  - Syafiqo Naila Ikrima
AU  - Alifia Fairuzahra
AU  - Moh Satrio Arif Wicaksono
AU  - Laura Margareth Br Hutabarat
AU  - Rafa Nayla Ari Wibowo
PY  - 2026
DA  - 2026/06/01
JO  - Journal of Safety Education
DO  - 10.15294/jse.v4i1.27226
UR  - https://doi.org/10.15294/jse.v4i1.27226
AB  - Job stress is essential in occupational health, especially in high-demand service sectors like the laundry industry. This study examines the level of job stress among Laundry X employees by considering individual factors such as gender, age, and length of service. The design of this study was observational with a cross-sectional approach, using data from observations, interviews, and job stress diagnosis questionnaires, according to Permenaker No. 5 of 2018 concerning Occupational Safety and Health in the Work Environment. All six female employees of Laundry X became respondents. The results showed variations in job stress levels based on six categories: role ambiguity, role conflict, quantitative workload, qualitative workload, career development, and responsibility towards others. Most experienced moderate stress, especially in career development (100%) and qualitative workload (83.3%). Overall, (50%) of respondents experienced mild and (50%) moderate stress. These findings emphasize the importance of a structured job stress management program relevant to the laundry industry's conditions. By addressing the factors that cause stress, the laundry industry can improve employee well-being and work efficiency. This study contributes to the scientific understanding of job stress, especially in the context of the small-scale service industry.
SN  - 2986-6391
SN  - 2988-3504
ER  -