Patient Perceptions of Student Involvement and Satisfaction in a Student-Run Free Clinic Serving People…

Abstract

BackgroundPatient satisfaction is a key measure of healthcare quality among people experiencing homelessness. Student-run free clinics (SRFCs) provide care to underserved populations, but the role of student involvement in patient satisfaction remains unclear.

MethodsWe conducted a cross-sectional study of patients receiving care at an SRFC. From February 2024 to February 2025, patients completed post-visit surveys assessing satisfaction that were evaluated using regression analyses.

ResultsEighty-eight patients completed surveys, reporting high overall satisfaction (mean 9.26/10). In separate linear regression models adjusted for age, gender, and race, greater perceived benefit of student involvement was associated with higher satisfaction ({beta} = .298, p =.037), whereas perceiving the visit as too long was associated with lower satisfaction ({beta} = -.285, p = .019).

ConclusionGreater perceived benefit of student involvement was associated with higher patient satisfaction, whereas longer perceived visit duration was associated with lower satisfaction. These findings highlight the importance of balancing educational opportunities with efficient workflows in SRFCs.

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BibTeX RIS

BibTeX

@misc{joe2026patient,
  title = {{Patient Perceptions of Student Involvement and Satisfaction in a Student-Run Free Clinic Serving People Experiencing Homelessness}},
  author = {M. K. Joe and S. Kamepalli and K. W. Hoffman and A. Cumming and L. L. Babcock and D. A. Noltensmeyer and S. Balaji and C. G. Bigham and B. T. King and M. Altman and M. T. Pillow and V. McCurry and D. L. Clark},
  howpublished = {medRxiv},
  year = {2026},
  month = oct,
  doi = {10.64898/2026.10.13.26365447},
  url = {https://www.medrxiv.org/content/10.64898/2026.10.13.26365447v1},
  note = {CC BY},
}

RIS

TY  - UNPB
TI  - Patient Perceptions of Student Involvement and Satisfaction in a Student-Run Free Clinic Serving People Experiencing Homelessness
AU  - M. K. Joe
AU  - S. Kamepalli
AU  - K. W. Hoffman
AU  - A. Cumming
AU  - L. L. Babcock
AU  - D. A. Noltensmeyer
AU  - S. Balaji
AU  - C. G. Bigham
AU  - B. T. King
AU  - M. Altman
AU  - M. T. Pillow
AU  - V. McCurry
AU  - D. L. Clark
PY  - 2026
DA  - 2026/10/13
PB  - medRxiv
DO  - 10.64898/2026.10.13.26365447
UR  - https://www.medrxiv.org/content/10.64898/2026.10.13.26365447v1
AB  - BackgroundPatient satisfaction is a key measure of healthcare quality among people experiencing homelessness. Student-run free clinics (SRFCs) provide care to underserved populations, but the role of student involvement in patient satisfaction remains unclear.  MethodsWe conducted a cross-sectional study of patients receiving care at an SRFC. From February 2024 to February 2025, patients completed post-visit surveys assessing satisfaction that were evaluated using regression analyses.  ResultsEighty-eight patients completed surveys, reporting high overall satisfaction (mean 9.26/10). In separate linear regression models adjusted for age, gender, and race, greater perceived benefit of student involvement was associated with higher satisfaction ({beta} = .298, p =.037), whereas perceiving the visit as too long was associated with lower satisfaction ({beta} = -.285, p = .019).  ConclusionGreater perceived benefit of student involvement was associated with higher patient satisfaction, whereas longer perceived visit duration was associated with lower satisfaction. These findings highlight the importance of balancing educational opportunities with efficient workflows in SRFCs.
ER  -

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