Knowledge Management and Its Relationship with Nurses’ Job Satisfaction and Retention
- 1Lecturer of Nursing Administration at Faculty of Nursing, Badr University in Cairo, Egypt.
- 2Lecturer of Nursing Administration at Faculty of Nursing, Damietta University, Egypt.
- 3Lecturer of Nursing Administration, at Faculty of Nursing, Ain-Shams University, Egypt.
Abstract
Background: Knowledge management plays a vital role in healthcare organizations byboosting how knowledge is created, stored, disseminated, and applied. For nurses, effectiveknowledge management directly influences both job satisfaction and retention, as itempowers them with the tools, information, and concurrent culture needed to thrive inchallenging clinical environments. Aim: This study aimed to investigate associationbetween knowledge management, nurses’ retention and job satisfaction. Subjects andMethod: A descriptive correlational study design and a convenience sample was employed,consisting of 440 nurses working at University Hospital in Damietta Governorate, Egypt.Three tools were used for data collection: Knowledge Management Assessment Instrument,The Revised Casey Fink Nurses’ Retention Survey and Job Satisfaction Scale. Results andConclusion: Knowledge management demonstrated a strong positive relationship withnurse retention and a moderate positive relationship with job satisfaction, while the strongestrelationship was observed between nurse retention and job satisfaction (p < .001).Knowledge management was also a statistically significant positive predictor of both jobsatisfaction and nurse retention. Educational background, promotion experiences, andtraining experiences were significantly associated with the study variables.Recommendations: Nursing administrators should strengthen knowledge-managementsystems, particularly knowledge dissemination and application, and provide structuredprofessional development, mentoring, training, and career-advancement opportunities tosupport nurses’ job satisfaction and retention. Future longitudinal and intervention-basedstudies are recommended to determine whether improvements in knowledge-managementpractices lead to sustained improvements in job satisfaction and actual nurse retention.
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BibTeX
@article{shahin2026knowledge,
title = {{Knowledge Management and Its Relationship with Nurses’ Job Satisfaction and Retention}},
author = {Doaa Shahin and Marwa Abd Al Ghany and Heba Rayan},
journal = {Tanta Scientific Nursing Journal},
year = {2026},
month = oct,
doi = {10.21608/tsnj.2026.534065},
url = {https://doi.org/10.21608/tsnj.2026.534065},
note = {CC BY},
}
RIS
TY - JOUR
TI - Knowledge Management and Its Relationship with Nurses’ Job Satisfaction and Retention
AU - Doaa Shahin
AU - Marwa Abd Al Ghany
AU - Heba Rayan
PY - 2026
DA - 2026/10/30
JO - Tanta Scientific Nursing Journal
DO - 10.21608/tsnj.2026.534065
UR - https://doi.org/10.21608/tsnj.2026.534065
AB - Background: Knowledge management plays a vital role in healthcare organizations byboosting how knowledge is created, stored, disseminated, and applied. For nurses, effectiveknowledge management directly influences both job satisfaction and retention, as itempowers them with the tools, information, and concurrent culture needed to thrive inchallenging clinical environments. Aim: This study aimed to investigate associationbetween knowledge management, nurses’ retention and job satisfaction. Subjects andMethod: A descriptive correlational study design and a convenience sample was employed,consisting of 440 nurses working at University Hospital in Damietta Governorate, Egypt.Three tools were used for data collection: Knowledge Management Assessment Instrument,The Revised Casey Fink Nurses’ Retention Survey and Job Satisfaction Scale. Results andConclusion: Knowledge management demonstrated a strong positive relationship withnurse retention and a moderate positive relationship with job satisfaction, while the strongestrelationship was observed between nurse retention and job satisfaction (p < .001).Knowledge management was also a statistically significant positive predictor of both jobsatisfaction and nurse retention. Educational background, promotion experiences, andtraining experiences were significantly associated with the study variables.Recommendations: Nursing administrators should strengthen knowledge-managementsystems, particularly knowledge dissemination and application, and provide structuredprofessional development, mentoring, training, and career-advancement opportunities tosupport nurses’ job satisfaction and retention. Future longitudinal and intervention-basedstudies are recommended to determine whether improvements in knowledge-managementpractices lead to sustained improvements in job satisfaction and actual nurse retention.
SN - 2735-5519
SN - 2314-5595
ER -