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Peer-reviewedCC BY-NC-NDLearning health systems

Evaluating HEART: Student Engagement and Health System Impact in a Person-Centered Learning Health System Initiative.

1 more authors
4 affiliations
  1. 1Department of Community Health and Epidemiology University of Saskatchewan Saskatoon Canada.
  2. 2College of Nursing University of Saskatchewan Saskatoon Canada.
  3. 3Saskatchewan Centre of Patient-Oriented Research (SCPOR) Saskatoon Canada.
  4. 4St. Thomas More College, University of Saskatchewan Saskatoon Canada.

Abstract

Background

Healthcare Education and Research Training (HEART) is a cocurricular, engaged learning initiative that supported undergraduate students in acquiring and applying healthcare research skills. The project was guided by a learning health system (LHS)-aligned model focused on the collection, synthesis, and rapid translation of patient-reported experience data into actionable recommendations. In the 2023/2024 academic year, a cohort of 28 students completed the pilot project to report LHS-based recommendations to healthcare directors. This paper reports the qualitative evaluation conducted in August 2024 following the pilot to assess the initiative's implementation, participant experience, and healthcare system impacts.Methods

Virtual, semi-structured interviews were conducted with students who participated in HEART and health system directors from a provincial health authority. Interview guides were developed by the research team in collaboration with Patient Partners. Inductive content analysis (ICA) was used to categorize information significant to the research questions. Final themes were established using a team-based approach.Results

Student interviews indicated that participants found HEART to be a meaningful learning experience that strengthened their understanding of the healthcare system and patient experiences and helped them build applied research skills. Health system directors also expressed strong satisfaction with the project, noting that student-collected qualitative data identified service gaps, supported patient and community engagement, and contributed to measurable care improvements in at least one clinic. Suggested areas for project improvement included adjusting length of training sessions, increasing clarity around expectations and timelines, streamlining final reporting, and refining the patient interview process to gather more detailed information about specific patient experiences.Conclusion

While various opportunities for improvement were identified, overall, HEART was determined to be a valuable opportunity for developing student healthcare research skills and was of direct benefit to health system partners as an LHS-aligned initiative providing actionable data used to identify healthcare gaps and improve patient care. Feedback and recommendations drawn from the evaluation were used to adapt and improve HEART for the following academic year.

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BibTeX
@article{carr2026evaluating,
  title = {{Evaluating HEART: Student Engagement and Health System Impact in a Person-Centered Learning Health System Initiative.}},
  author = {Tracey Carr and Stefanie Foster and Phoebe Stobart and Carson Squair and Taylor Spock and Candace Skrapek and Margaret King and Brenda Andreas and Noelle Rohatinsky and Christine Stobart and Caitlin Ward and Tina Zheng and Gerald Farthing},
  journal = {Learning health systems},
  year = {2026},
  month = oct,
  doi = {10.1002/lrh2.70124},
  url = {https://europepmc.org/article/MED/42898204},
  note = {CC BY-NC-ND},
}
RIS
TY  - JOUR
TI  - Evaluating HEART: Student Engagement and Health System Impact in a Person-Centered Learning Health System Initiative.
AU  - Tracey Carr
AU  - Stefanie Foster
AU  - Phoebe Stobart
AU  - Carson Squair
AU  - Taylor Spock
AU  - Candace Skrapek
AU  - Margaret King
AU  - Brenda Andreas
AU  - Noelle Rohatinsky
AU  - Christine Stobart
AU  - Caitlin Ward
AU  - Tina Zheng
AU  - Gerald Farthing
PY  - 2026
DA  - 2026/10/18
JO  - Learning health systems
DO  - 10.1002/lrh2.70124
UR  - https://europepmc.org/article/MED/42898204
AB  - Background  Healthcare Education and Research Training (HEART) is a cocurricular, engaged learning initiative that supported undergraduate students in acquiring and applying healthcare research skills. The project was guided by a learning health system (LHS)-aligned model focused on the collection, synthesis, and rapid translation of patient-reported experience data into actionable recommendations. In the 2023/2024 academic year, a cohort of 28 students completed the pilot project to report LHS-based recommendations to healthcare directors. This paper reports the qualitative evaluation conducted in August 2024 following the pilot to assess the initiative's implementation, participant experience, and healthcare system impacts.Methods  Virtual, semi-structured interviews were conducted with students who participated in HEART and health system directors from a provincial health authority. Interview guides were developed by the research team in collaboration with Patient Partners. Inductive content analysis (ICA) was used to categorize information significant to the research questions. Final themes were established using a team-based approach.Results  Student interviews indicated that participants found HEART to be a meaningful learning experience that strengthened their understanding of the healthcare system and patient experiences and helped them build applied research skills. Health system directors also expressed strong satisfaction with the project, noting that student-collected qualitative data identified service gaps, supported patient and community engagement, and contributed to measurable care improvements in at least one clinic. Suggested areas for project improvement included adjusting length of training sessions, increasing clarity around expectations and timelines, streamlining final reporting, and refining the patient interview process to gather more detailed information about specific patient experiences.Conclusion  While various opportunities for improvement were identified, overall, HEART was determined to be a valuable opportunity for developing student healthcare research skills and was of direct benefit to health system partners as an LHS-aligned initiative providing actionable data used to identify healthcare gaps and improve patient care. Feedback and recommendations drawn from the evaluation were used to adapt and improve HEART for the following academic year.
SN  - 2379-6146
ER  -