Evaluation of a Structured Educational Program for Community Pharmacists' Knowledge, Attitudes, and Satisfaction Toward Diabetes Patient-Centered Care: A Non-Randomized Quasi-Experimental Study.
- 1Faculty of Public Health, Al-Quds University, Jerusalem P.O. Box 20002, Palestine.
- 2Faculty of Pharmacy, Al-Quds University, Jerusalem P.O. Box 20002, Palestine.
Abstract
Background
Although diabetes is a major public health concern worldwide, evidence on formal diabetes education programs for community pharmacists in Palestine remains limited, despite their important role as accessible healthcare providers.Objectives
To evaluate immediate changes in community pharmacists' diabetes-related knowledge and attitudes toward patient-centered care following participation in a structured diabetes education program and to assess their satisfaction with the educational experience.Methods
This non-randomized controlled pretest-posttest study enrolled 200 community pharmacists in the West Bank, Palestine. Knowledge and attitudes were assessed using modified versions of the Diabetes Knowledge Test and Diabetes Attitude Scale (DAS-3), respectively. Satisfaction with the educational experience was assessed after the educational period using an adapted questionnaire. General linear models provided adjusted post-intervention comparisons and between-group comparisons of pre-post changes.Results
At the pooled baseline knowledge mean, the adjusted post-intervention knowledge score was higher in the intervention group (adjusted mean difference = 6.73, 95% CI [6.13, 7.33], p < 0.001), and the adjusted change in knowledge from pre- to post-intervention was greater in the intervention group (adjusted mean difference in change = 7.04, 95% CI [6.37, 7.71], p < 0.001). At the pooled baseline attitude mean, the adjusted post-intervention attitude score was higher in the intervention group (adjusted mean difference = 0.579, 95% CI [0.393, 0.765], p < 0.001). The adjusted between-group difference in change in attitude was small and not statistically significant (adjusted mean difference in change = 0.091, 95% CI [-0.061, 0.242], p = 0.238). The adjusted satisfaction score was likewise higher in the intervention group (adjusted difference = 0.304, 95% CI [0.122, 0.487], p = 0.001).Conclusion
Participation in the structured educational program was associated with greater immediate knowledge gains and higher satisfaction than receipt of standard written materials. However, the adjusted between-group difference in attitude change was not statistically significant. The non-randomized design limits causal inference, and longer-term studies are needed to assess sustained educational benefits and changes in practice.
Related
- Perceptions of pharmacists’ roles and satisfaction with pharmaceutical services among selected university communities in Nigeria
- Evaluation of an HBM-Based Educational Intervention on HIV Preventive Behaviors Among Vulnerable Women: A Quasi-Experimental Study.
- Perceived Simulation Design Quality, Educational Effectiveness, Satisfaction, and Self-Confidence in a Resource-Conscious Burn Care Simulation: A Multicentre Observational Study.
- Clinical decision support tool evaluation: Correction of direct oral anticoagulant dosing errors by clinical pharmacists and physicians
- Effectiveness of a structured educational program on knowledge about medication errors and stress of conscience among psychiatric nurses
BibTeX
@article{awadallah2026evaluation,
title = {{Evaluation of a Structured Educational Program for Community Pharmacists' Knowledge, Attitudes, and Satisfaction Toward Diabetes Patient-Centered Care: A Non-Randomized Quasi-Experimental Study.}},
author = {Heba Awadallah and Maher Khdour},
journal = {Healthcare (Basel, Switzerland)},
year = {2026},
month = oct,
doi = {10.3390/healthcare14193260},
url = {https://europepmc.org/article/MED/42881699},
note = {CC BY},
}
RIS
TY - JOUR
TI - Evaluation of a Structured Educational Program for Community Pharmacists' Knowledge, Attitudes, and Satisfaction Toward Diabetes Patient-Centered Care: A Non-Randomized Quasi-Experimental Study.
AU - Heba Awadallah
AU - Maher Khdour
PY - 2026
DA - 2026/10/01
JO - Healthcare (Basel, Switzerland)
DO - 10.3390/healthcare14193260
UR - https://europepmc.org/article/MED/42881699
AB - Background Although diabetes is a major public health concern worldwide, evidence on formal diabetes education programs for community pharmacists in Palestine remains limited, despite their important role as accessible healthcare providers.Objectives To evaluate immediate changes in community pharmacists' diabetes-related knowledge and attitudes toward patient-centered care following participation in a structured diabetes education program and to assess their satisfaction with the educational experience.Methods This non-randomized controlled pretest-posttest study enrolled 200 community pharmacists in the West Bank, Palestine. Knowledge and attitudes were assessed using modified versions of the Diabetes Knowledge Test and Diabetes Attitude Scale (DAS-3), respectively. Satisfaction with the educational experience was assessed after the educational period using an adapted questionnaire. General linear models provided adjusted post-intervention comparisons and between-group comparisons of pre-post changes.Results At the pooled baseline knowledge mean, the adjusted post-intervention knowledge score was higher in the intervention group (adjusted mean difference = 6.73, 95% CI [6.13, 7.33], p < 0.001), and the adjusted change in knowledge from pre- to post-intervention was greater in the intervention group (adjusted mean difference in change = 7.04, 95% CI [6.37, 7.71], p < 0.001). At the pooled baseline attitude mean, the adjusted post-intervention attitude score was higher in the intervention group (adjusted mean difference = 0.579, 95% CI [0.393, 0.765], p < 0.001). The adjusted between-group difference in change in attitude was small and not statistically significant (adjusted mean difference in change = 0.091, 95% CI [-0.061, 0.242], p = 0.238). The adjusted satisfaction score was likewise higher in the intervention group (adjusted difference = 0.304, 95% CI [0.122, 0.487], p = 0.001).Conclusion Participation in the structured educational program was associated with greater immediate knowledge gains and higher satisfaction than receipt of standard written materials. However, the adjusted between-group difference in attitude change was not statistically significant. The non-randomized design limits causal inference, and longer-term studies are needed to assess sustained educational benefits and changes in practice.
SN - 2227-9032
ER -