The Patient Perspectives of Clinical Pharmacist Services in Hospitals and Clinics: A Focused Narrative Review of Qualitative Studies.
- 1Research Department, Hospital Pharmacies Enterprise, South Eastern Norway, Oslo, Norway.
- 2Department of Pharmacy, Uppsala University, Uppsala, Sweden.
- 3Department of Pharmacy, Faculty of Mathematics and Natural Sciences, University of Oslo, Oslo, Norway.
Abstract
Patient perspectives are highly important to ensure optimal patient care in hospitals or primary care settings. Clinical pharmacy services, in which clinical pharmacists provide direct patient care, are a relatively recent addition to healthcare and are increasing in scope and availability. In this focused narrative review, relevant qualitative studies describing patients' perspectives after the integration of clinical pharmacists into healthcare services were included. Patients described predominantly positive feedback, presented as facilitators. The facilitators described in studies were that patients felt safe, experienced clear communication and collaboration with pharmacists, increased their knowledge of medications, and appreciated pharmacists' time and availability. Occasionally, patients described challenges with the pharmacist or service, presented as barriers. The barriers were that patients were unfamiliar with the clinical pharmacists' role and services, lacked trust or experienced conflicting information, experienced a lack of patient-centredness, and some disagreed or had challenges with elements of the intervention. In conclusion, most perspectives represented positive facilitators that should be kept and protected in the future, with some barriers that can be overcome in the future for optimal patient care and development of clinical pharmacy services.
Related
- Impact of clinical pharmacist interventions in psychiatric hospitals on clinical and medication-related outcomes: a systematic review and meta-analysis
- Clinical laboratory diagnostic stewardship as boundary infrastructure: a multi-stakeholder qualitative study of digital public health governance in two Chinese regional referral hospitals
- Cellular immunotherapy for lung cancer: current clinical evidence, translational challenges, and future perspectives: a narrative review
- Undergraduate nursing students' clinical adaptation: a qualitative journey mapping study from student and clinical preceptor perspectives
- Hepatitis B and Sharps Safety Before Nursing Clinical Placement: A Narrative Review and Proposed Framework for Resource-Constrained Hospitals
BibTeX
@article{henriksen2026patient,
title = {{The Patient Perspectives of Clinical Pharmacist Services in Hospitals and Clinics: A Focused Narrative Review of Qualitative Studies.}},
author = {Ben Tore Henriksen and Ulrika Gillespie and Liv Mathiesen and Yvonne Andersson},
journal = {Basic \& clinical pharmacology \& toxicology},
year = {2026},
month = oct,
doi = {10.1111/bcpt.70327},
url = {https://europepmc.org/article/MED/42963875},
note = {CC BY-NC-ND},
}
RIS
TY - JOUR
TI - The Patient Perspectives of Clinical Pharmacist Services in Hospitals and Clinics: A Focused Narrative Review of Qualitative Studies.
AU - Ben Tore Henriksen
AU - Ulrika Gillespie
AU - Liv Mathiesen
AU - Yvonne Andersson
PY - 2026
DA - 2026/10/30
JO - Basic & clinical pharmacology & toxicology
DO - 10.1111/bcpt.70327
UR - https://europepmc.org/article/MED/42963875
AB - Patient perspectives are highly important to ensure optimal patient care in hospitals or primary care settings. Clinical pharmacy services, in which clinical pharmacists provide direct patient care, are a relatively recent addition to healthcare and are increasing in scope and availability. In this focused narrative review, relevant qualitative studies describing patients' perspectives after the integration of clinical pharmacists into healthcare services were included. Patients described predominantly positive feedback, presented as facilitators. The facilitators described in studies were that patients felt safe, experienced clear communication and collaboration with pharmacists, increased their knowledge of medications, and appreciated pharmacists' time and availability. Occasionally, patients described challenges with the pharmacist or service, presented as barriers. The barriers were that patients were unfamiliar with the clinical pharmacists' role and services, lacked trust or experienced conflicting information, experienced a lack of patient-centredness, and some disagreed or had challenges with elements of the intervention. In conclusion, most perspectives represented positive facilitators that should be kept and protected in the future, with some barriers that can be overcome in the future for optimal patient care and development of clinical pharmacy services.
SN - 1742-7835
SN - 1742-7843
ER -